This is a list of Known Issues, their descriptions, and possible workarounds
if any are known to exist, for the TextSpy version 1.0 software.
Re-sizing Windows
SysRes Menu
Saving Files
Saving HTML Files In ScratchPad
Navigation Arrows
WinZip Extraction
How To Notify Us Of Additonal Issues
Problem: Re-sizing
Description:
When I re-sizing TextSpy/ScratchPad effects the viewing area is wrong.
Reason: This effect caused by the re-sizing algorythm.
Remedy: This will be remedied in the next release.
Temporary Fix: In TextSpy, re-size again to correct the viewing area; In ScratchPad, adjust the view to see the scrollbars.
Problem: SysRes Menu
Description: When I click on the SysRes menu item TextSpy will not display the system resources.
Reason: rsrc32.dll is not installed properly on the same computer.
Remedy: This will be remedied in the next release.
Temporary Fix: There is no temporary fix.
Problem: Saving Files:
Description: When I save a file that is a diffrent type (different extension) from the type I am currently spying on, there is no confirmation dialog telling me a file exists, when a file with the same name does exist.
Reason: TextSpy gaurds against overwriting file with the currently viewed extension.
Remedy: This is recognized as a potentially serious proplem and will be fixed in the next release.
Temporary Fix: Make sure you are viewing the same extension type as the file you are saving.
Problem: Saving HTML Files in ScratchPad.
Description: When I save a html file in ScrathPad, it gets saved as a htm file.
Reason: ScratchPad treats html and htm files as equivalent file types.
Remedy: This will be fixed in the next release.
Temporary Fix: Save the file in TextSpy, or Change the file type using TextSpy.
Problem: Navigation Arrows
Description: Every so often I click on the arrow buttons next to the Select File drive and either nothing happens, or when a folder oppens on a different drive the drive dosn't change.
Reason: The Naviagtion Arrows will take you to the last folder you actually viewed a file from. When you have viewed several files in one folder, the navigation keeps you in the same folder. When the last file you viewed was on a different drive, the navigation takes you to that drive - but the Select File drive list remains showing the drive you just left.
Remedy: This is being worked on as a medium priority. The fix will be released as an update.
Temporary Fix: Selecting a drive from the Select File drive list will re-establish a link between the drive and folder lists.
Problem: WinZip Extraction of Software
Description: I couldn't extract TextSpy. I get the same error message: "Could not create C:\Temporary\E: - aborting extract"
Reason: This issue is currently under review. We are trying to discover the cause right now.
Remedy: This is being worked on as a high priority. For the fix, we will be posting a new copy of the Zip File this week, that we hope will alleviate this problem. April 23, 2000
Temporary Fix: Download a copy of PK-Zip to extract the file with. We know for a fact that PK-Zip will extract the software properly.
If you come across any issues with TextSpy that you feel we need to look into,
please try to reproduce the issue, and then forward the following information
to Our Software Team:
Description of the problem.
Decription of how to reproduce the problem.
What Operating System you are running.
What software may be operating on your system when the problem
occurs.
Any comments you can think of to help us reproduce the problem
so we can discover a solution for the problem.
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